Account Manager

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Riyadh, Saudi Arabia (with regional coverage across GCC countries) Company Introduction JD Industrials, a subsidiary of JD Group, is a leading industrial supply chain technology and service provider with a market value of approximately

US$5 billion . We integrate "Supply Chain + Technology + Services" to build a global B2B procurement platform for industrial products. Serving over

7,000 key corporate clients

and more than

8 million SMEs , we collaborate with

30,000+ suppliers

to offer

40 million+ SKUs . Our operations span Southeast Asia, Europe, the Middle East, and South America. Driven by our mission –

"To empower the industrial world with the utmost efficiency"

– we leverage digital product pools, smart fulfillment systems, and end-to-end services to help industrial clients achieve compliance, cost optimization, and supply chain excellence. Job Responsibilities Key Account Management Build and maintain long-term relationships with key clients, gaining deep insight into their business needs and strategic direction. Conduct regular visits and communication to capture changing requirements and provide professional advice. Tailored Solution Development Design customized product and service solutions based on clients' MRO needs, ensuring operational and procurement objectives are met. Collaborate with internal teams to deliver end-to-end services, from demand analysis and product recommendation to after-sales support. Develop and execute key account sales strategies and business growth plans to achieve sales targets. Identify new business opportunities through market analysis and customer insights to expand the company’s MRO market share. Train and coach key account team members to enhance their business capabilities and service professionalism. Establish efficient customer service processes and optimize team collaboration for high-quality service delivery. Market Research & Competitor Analysis Monitor industry trends and competitor activities, adjusting account strategies to strengthen the company’s competitive edge. Participate in formulating and optimizing key account policies, providing actionable recommendations. Qualifications Bachelor’s degree or above, preferably in Industrial Engineering, Supply Chain, Business, or related fields. Minimum

• 5 years of experience in B2B sales, key account management, or industrial product sales ; MRO industry experience is a plus. Excellent communication and negotiation skills, with the ability to independently address customer needs and adapt to market changes. Proficient in Microsoft Office; fluent in English;

proficiency in Malay is preferred . Experience in team management and cross-functional collaboration; results-driven and resilient under pressure. We Offer Competitive salary and clear career progression opportunities 15+ days of annual leave , transportation and communication allowances Commercial insurance and company laptop A dynamic and inclusive team atmosphere with exposure to global business operations The opportunity to grow with JDi’s international expansion from the ground up! Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Sales and Customer Service Industries Industrial Machinery Manufacturing, Internet Marketplace Platforms, and IT Services and IT Consulting Referrals increase your chances of interviewing at JD.COM by 2x Get notified about new Account Manager jobs in

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