Director of Business Solutions

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you are looking for ,  webook.com is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.

Role Overview :

The Director of Business Solutions will lead the delivery of tailored, high-value business solutions and customization projects within the Webook industry. This role acts as a bridge between clients, sales, and product / tech teams to design, deliver, and optimize solutions that meet client-specific needs and strengthen long-term relationships.

Key Responsibilities :

• Lead the scoping, planning, and execution of client-specific customization projects.
• Collaborate with clients to understand requirements and translate them into actionable solutions.
• Partner with product, technology, and operations teams to ensure timely and successful delivery.
• Develop frameworks for scalable customization processes while maintaining client flexibility.
• Oversee solution implementation, ensuring quality, efficiency, and alignment with business objectives.
• Provide consultative support to sales teams during pre-sales cycles to design tailored proposals.
• Track and report on project performance, ROI, and client satisfaction.
• Build and maintain strong client relationships to foster repeat business and upsell opportunities.

Requirements