Assistant Retail Manager

Company Description

Baytonia is a Saudi-based B2B e-commerce marketplace transforming the way businesses furnish and design their spaces. We support commercial, residential, and government projects with a curated catalog of high-quality furniture, homeware, and décor from 500+ trusted sellers across the Kingdom. Our comprehensive B2B services include turnkey logistics, custom furniture manufacturing, and interior design. With physical showrooms in Riyadh and Jeddah, we offer in-person consultations and tailored project support. Founded in 2014, Baytonia also caters to B2C and B2G clients with a commitment to quality and customer satisfaction.

Role Description

This is a full-time on-site role for a Sales and Customer Service professional located in Jeddah. The individual will be responsible for handling customer inquiries, providing exceptional service, managing sales processes, and offering product recommendations. Day-to-day tasks also include training new team members, supporting sales management efforts, and maintaining a high level of customer satisfaction. This role requires an individual who can effectively communicate and collaborate with both clients and internal teams.

Qualifications

• Excellent Communication and Customer Service skills
• Proficiency in Sales and Sales Management
• Experience in Training new team members
• Strong interpersonal and problem-solving skills
• Ability to work on-site in Jeddah
• Relevant experience in the furniture or design industry is a plus

Seniority level

Employment type

Job function

#J-18808-Ljbffr