IT Infrastructure & Operations Director (Saudi Citizens)

Overview

IT Infrastructure & Operations Director for a leading Saudi PIF manufacturing company. This is the most senior role in the IT I&O function, accountable for IT I&O strategy, delivery of infrastructure and related operations across the enterprise. The role reports to the CTO and has line management responsibilities for Infrastructure & Cloud Management (cloud-first), IT Operations, and IT Security, collaborating with CFO, CMO, CSO, CHRO and CSCO. The position is on-site in Riyadh and requires relocation. Responsibilities

Sets the mission, vision, and strategy of the I&O organization (infra on cloud) to maximize business and IT initiatives. Introduces innovative infrastructure and operations capabilities to enhance competitiveness and employee productivity. Works with the IT senior leadership team on service portfolio, governance, budgeting, and prioritization of resources, including remediation of technical debt. Builds stakeholder relationships with IT and business leaders, ensuring cost-effective delivery of IT services that meet business needs. Creates and aligns an I&O value map linking business outcomes to required future capabilities. Drives alignment of I&O strategies with ESG goals. Develops and controls the annual I&O budget, fostering a culture of continuous cost optimization. Defines, develops, and manages an integrated ITSM landscape and IT asset management program. Collaborates with the IT Security Officer to integrate security strategy into I&O. Operates governance mechanisms to monitor controls and supports audits and risk reviews as required. Improves awareness of the business value of I&O and aligns with customer needs. Designs a strong I&O leadership team and reporting structure; supports career progression and development of direct reports. Improves IT resilience, disaster recovery readiness, and reliability of services. Monitors emerging technologies and guides adoption to deliver IT strategy. Champions I&O involvement in innovation and experimentation to enable business opportunities. Provides strategic direction for the full lifecycle of IT systems and identifies opportunities for shared platforms. Directs the I&O sourcing strategy and oversees vendor / partner relationships. Works with HR and IT leadership to develop workforce plans to meet demand. Develops I&O maturity to improve efficiency and enable collaboration using Agile, DevOps, platform, and product approaches. Drives continuous improvement programs with measurable impact. Supports CTO and Enterprise Architect by implementing infrastructure aligned with the enterprise architecture. Serves on IT planning and policymaking committees; drives technology standards, governance, and performance metrics. Evaluates business value of I&O using KPIs and OKRs; collaborates with peer IT leaders to share knowledge. Required Skills & Qualifications

Bachelor’s or master’s degree in computer science, information systems, business administration, or related field, or equivalent work experience. At least 12 years of experience in IT or business / industry. At least 5 years of leadership responsibilities, including strategy, budgeting, and staffing. Exceptional leadership with the ability to articulate and execute an I&O vision aligned with IT and business strategy. Strong influencing and negotiation skills in complex environments. Experience with transformational initiatives including agile, DevOps, SRE, and cloud adoption at scale. Proven ability to consolidate operations in large enterprises and balance agility with efficiency. Analytical and strategic thinking with strong planning and execution skills. Ability to build consensus and secure support for major initiatives. Self-starter with commitment to continuous improvement and feedback. Experience developing fusion teams that leverage business technologists. Strong business acumen and industry knowledge of the enterprise and its business units. Experience delivering hybrid working models and enhancing customer and user experiences. Coaching, mentoring, and performance management of staff; ability to develop talent and succession plans. Experience with nearshore / offshore resource models and cloud management solutions. Knowledge of AI / ML applications to data challenges and customer experience enhancements. Budget planning and financial management, including showback / chargeback models. Ability to shift from Capex to Opex with cloud cost optimization processes. Deep understanding of current and emerging I&O technologies and practices, including regulatory compliance. Establishing and improving DevOps and ITIL practices. Proven ability to develop and execute strategic staffing plans and keep employees engaged. Experience leading cloud adoption at scale with governance and target operating model changes. Developing governance to measure service quality and drive improvement. Experience with third-party management, sourcing, and vendor relations. Benefits

Competitive salary Car allowance Education fee support for children Private medical cover Maternity / paternity leave Annual leave Cycle to work scheme Discounted gym membership Other details

Seniority level : Director Employment type : Full-time Job function : Information Technology and Management Industries : Technology, Information and Media, Manufacturing, and Food and Beverage Manufacturing Note : This posting is for a role in Riyadh, Saudi Arabia.

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