Concierge Supervisor – Four Seasons Resort and Residences Red Sea, Saudi Arabia

Overview

Concierge Supervisor – Four Seasons Resort and Residences Red Sea, Saudi Arabia

Join to apply for the Concierge Supervisor role at Four Seasons Hotels & Resorts, Saudi Arabia.

What You Will Do

• Supervise daily operations of the Concierge desk, ensuring accurate information, efficient service, and guest satisfaction.
• Assist the Chief Concierge in training, mentoring, and motivating a high-performing team.
• Act as a key point of contact for guests, handling inquiries, reservations, transportation, special requests, and local recommendations.
• Curate personalized itineraries and guest experiences that reflect the resort’s luxury positioning and the uniqueness of the Red Sea.
• Ensure consistent communication and collaboration with Front Desk, Guest Experience, Residences, and F&B teams.
• Oversee delivery of time-sensitive and VIP services including restaurant bookings, excursions, spa appointments, and special occasions.
• Handle guest feedback and resolve concerns promptly and professionally.
• Support pre-opening initiatives including team recruitment, training, and the development of local partnerships and experiences.

What You Bring

Knowledge And Skills

What We Offer

Schedule & Hours

Full-time role.

Seniority level

Employment type

Job function

Note : This description retains the essential responsibilities, qualifications, and benefits relevant to the Concierge Supervisor role. References to other job postings and extra site boilerplate have been removed to ensure clarity and relevance.

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