Enterprise Account Manager – Strategic Accounts

Key Responsibilities

• Build, strengthen, and expand long-term relationships with C-level stakeholders across assigned strategic accounts.
• Lead strategic account planning and governance processes , ensuring delivery excellence, profitability, and alignment with client objectives.
• Identify, position, and close upsell and cross-sell opportunities across applications, cloud, cybersecurity, digital transformation, and managed services.
• Ensure seamless delivery of projects by acting as the bridge between client leadership and internal delivery teams , escalating when needed.
• Monitor account health (revenue, profitability, customer satisfaction, renewals) and take proactive action to defend and grow share of wallet.
• Leverage local contacts and market knowledge in Riyadh and KSA to strengthen Diyar’s footprint and competitive edge.
• Collaborate with Marketing, Alliances, Presales, and Service Delivery to bring new value-added solutions to clients.
• Support the company’s transition into a verticalized approach , tailoring engagement strategies for BFSI, Government, Energy, and other industries.
• Maintain disciplined CRM updates (Microsoft Dynamics), ensuring accurate forecasting, pipeline visibility, and governance.
• Represent Diyar at executive briefings, steering committees, and industry forums to reinforce thought leadership and trust.

Qualifications & Experience

Personal Attributes

Why Join Diyar Middle East – KSA

This role offers the opportunity to manage some of the Kingdom’s most prestigious clients, ensuring Diyar is their partner of choice for digital transformation . You will directly contribute to account profitability, deepen trusted partnerships, and play a pivotal role in Diyar’s journey to make Riyadh its global headquarters while advancing Saudi Vision 2030.

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