Key Account Manager

Job Title

Key Account Manager

Job Description

Job title : Key Account Manager

Your role :

• Leads the development and execution of strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company.
• Fosters and manages deep, collaborative relationships with senior stakeholders within key accounts, positioning the company as a trusted partner and advisor in their business strategies.
• Works under limited supervision and broad guidelines, applying independent judgment on significant matters, managing and developing employees, ensuring compliance with industry regulations, and fostering a culture of impact with care.
• Applies specialized knowledge to various issues and projects, ensuring effective solutions and innovative approaches to complex challenges.
• Participates in implementing complex sales and marketing initiatives for key accounts, ensuring seamless coordination and delivery of services, solutions, and support.
• Analyzes market trends and customer data to identify new business opportunities and create strategies to grow market share within assigned accounts.
• Monitors key performance indicators and financial metrics, providing updates to senior management and ensuring regular updates to the CRM system in line with company policies and KPIs.
• Develops and negotiates contracts and agreements with key accounts, ensuring mutually beneficial terms.
• Collaborates with cross-functional teams to resolve complex customer issues, ensuring high customer satisfaction and retention.
• Leads the creation and delivery of customized sales presentations and proposals, communicating the value proposition effectively.
• Serves as the primary escalation point for key accounts, managing critical issues promptly while maintaining strong relationships.
• Acts as a mentor and coach to junior account managers, sharing expertise and fostering a high-performance culture.
• Ensures compliance with Philips' business processes, quality standards, and regulatory requirements, safeguarding the company's reputation.

You're the right fit if :

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company committed to accessible quality healthcare for all. Do the work of your life to help the lives of others.

If you’re interested and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

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