Technical Systems Supervisor

This position entails the direct supervision of the operation and maintenance of advanced technical systems across multi-purpose facilities, including surveillance systems, access control, smart gates, parking systems, and network infrastructure. The role serves as a key link between operational teams and technology vendors, ensuring system readiness, uptime, and performance. The candidate is expected to take the initiative, maintain high technical standards, and continuously propose improvements that enhance service efficiency and user experience.

Responsibilities

Operate and monitor technical systems such as surveillance, access control, smart gates, and parking systems Manage and maintain the internal network infrastructure, ensuring stability and security Supervise the operation and maintenance of BMS systems and server rooms Handle system faults and coordinate with vendors for maintenance and technical support Monitor system licenses and perform regular updates and preventive maintenance Prepare periodic reports on system performance and technical issues Supervise the implementation of new systems or upgrades Manage access permissions for users, visitors, and vehicles Coordinate with security and maintenance teams to ensure seamless system integration Train users and internal teams on technical systems and procedures Manage relationships with technical service providers and ensure contractual compliance Propose and implement technical enhancements to improve operational efficiency and service quality

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