Account Director - GCC Market

Overview Shangri-La is seeking a seasoned and strategic

Account Director – GCC Market

to lead our commercial efforts across the GCC region, with a strong focus on KSA. This high-impact role will represent our iconic luxury property in

Jeddah — and will be responsible for cultivating relationships with Private Offices, Royal Families, Protocol Departments, Travel Agents, and Embassies operating within the GCC.

Responsibilities

Client Relationships & Market Development

Build and maintain trusted relationships with high-net-worth individuals (HNWI), VIPs, and key decision-makers across the GCC.

Serve as the primary liaison for clients engaging with our property, ensuring personalized and exceptional service.

Develop strategic partnerships with travel agencies, corporate companies, embassies, and protocol departments.

Sales & Revenue Generation

Drive revenue growth through targeted sales strategies and account management.

Identify and secure new business opportunities including leisure groups, corporate accounts, and high-value events.

Achieve and exceed agreed sales targets across all represented properties.

Develop and execute strategies to grow MICE business and expand market share.

Market Insights & Strategy

Provide expert insights into GCC market trends, client preferences, and competitive landscape.

Customize sales and marketing initiatives to align with regional expectations while upholding Shangri-La’s brand standards.

Represent the brand at trade shows, networking events, and industry forums.

Collaboration & Coordination

Work closely with the GCC Global Sales team and hotel sales teams to ensure unified communication and strategy.

Partner with the operations team at Shangri-La Jeddah to ensure seamless client experiences.

Coordinate with regional marketing and revenue teams to optimize cross-property promotions.

Reporting & Analysis

Deliver monthly reports on account performance, market trends, and revenue forecasts.

Continuously refine sales strategies based on performance data and market feedback.

What We Are Looking For

Bachelor’s degree in Business, Hospitality, or related field.

Minimum 5–7 years of experience in luxury hospitality sales, with a strong network in the GCC.

Proven success in managing HNWI and VIP accounts.

Excellent communication, negotiation, and relationship-building skills.

Fluent in English and Arabic

Willingness to travel across the GCC and internationally as needed.

Why Join Us?

Represent globally renowned luxury properties.

Engage with elite clientele and high-profile partners.

Be part of a collaborative, multicultural team with global career growth opportunities.

Seniority level Director

Employment type Full-time

Job function Sales, Public Relations, and Marketing

Industries Hospitality, Travel Arrangements, and Food and Beverage Services

#J-18808-Ljbffr