Customer Quality META

JOB DESCRIPTION

The Future Is What We Make It.

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.

Join us and Make an Impact.

KEY RESPONSIBILITIES

• Validate and escalate customer issues (to manufacturing, supplier quality or engineering) and follow-up on all field issues and drive rapid resolution through cross-functional meetings
• Escalate supplier quality issues for all BTS products through respective quality teams
• Ensure field issues are reported and updated in JIRA for all customer issues regionally for all GBEs
• Coordinate analysis with engineering for repeated failures of a product ensure a preventive action is implemented in the field
• Coordinate and drive Product Safety Council meetings at site level or regionally and escalate accordingly by working with
• respective Global Business Quality leaders
• Coordinate all customer communications on field issues cross-functionally and ensure appropriate people review prior to communicating to customers.
• Where needed and applicable ensure all customer, related metrics are updated

YOUMUST HAVE

We Offer :

The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.

Group medical insurance plan life.

Paid annual leave and time off work.

A culture that fosters inclusion, diversity and innovation.

Market specific training and on-going personal development.

If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.