Front Office Receptionist

Job description

The Medical Receptionist is responsible for providing efficient front-desk operations, ensuring a professional and welcoming experience for all patients and visitors. This role involves managing appointments, patient registration, insurance verification through CCHI and approvals through NPHIES platforms, and maintaining accurate and confidential medical records in compliance with Saudi healthcare regulations and organizational policies.

Key Responsibilities

Patient Services & Front Desk Operations

• Greet patients and visitors in a professional and courteous manner.
• Register new patients and update existing patient information accurately.
• Manage appointment scheduling, rescheduling, and cancellations efficiently.
• Maintain patient confidentiality and ensure compliance with MOH and CBAHI standards.
• Provide general information about clinic services and procedures.

Administrative & System Management

Customer Care & Coordination

Insurance & Billing (Eligibility Check & Approvals)

Skills

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