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MF Storage (DASD + Tape) L2 IMS Engineer (Banking)

MF Storage (DASD + Tape) L2 IMS Engineer (Banking)

HCLTechRiyadh, Riyadh Region, Saudi Arabia
6 منذ أيام
الوصف الوظيفي

About the Role

Number of Positions : 2

Responsibilities

  • Provide L2-level support for MF Storage (DASD + Tape) in a mission-critical banking environment.
  • Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
  • Operate under ITIL processes (Incident / Change / Problem / Knowledge).
  • Maintain high availability, performance, and security; participate in DR / BCP drills.
  • Own complex incident troubleshooting and approved changes for the platform.
  • Conduct root cause analysis for recurring incidents; implement permanent fixes.
  • Tune configurations and schedule jobs to improve performance and reliability.
  • Coordinate vendor TAC cases and firmware / patch planning; validate after-change health.

Required Tools & Technologies

  • IBM z / OS, DFSMS, DFSMShsm, ICKDSF, OAM for tape
  • Mainframe storage monitors / reporters; tape library robotics
  • JES2 / 3 job management; SMF / RMF performance reports
  • Change control with JCL / REXX utilities
  • IBM z / OS & Storage certifications
  • ITIL Foundation

    • Experience Requirements

  • 3–5 years in administration and change / incident ownership for the platform in banking.

    • Soft Skills & Banking Behaviours

  • Clear communication with operations, security, audit, and business stakeholders.
  • Evidence-driven troubleshooting; strong documentation and runbook hygiene.
  • Ownership mindset with 24x7 support readiness and on-call rotation participation.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Contract

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

    • Location : Riyadh, Saudi Arabia

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    إنشاء تنبيه وظيفي لهذا البحث

    Mf Storage Dasd Tape • Riyadh, Riyadh Region, Saudi Arabia