Delivery Partner Manager, KSA, Quick Commerce

Description

Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?

Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle‑mile businesses during a transformational time.

Account Manager (Delivery Partner Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Delivery Partner Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.

Key Job Responsibilities

• Partner with 25-30 DSP owners across the Kingdom of Saudi Arabia, including entrepreneurs with no background in logistics or seasoned logistics carriers.
• Work closely with a portfolio of owners at different stages to set strategy, drive accountability and engagement, and track key performance metrics.
• Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.
• Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.
• Analyze problems, discover insights, deliver recommendations and drive change internally and externally.
• Collaborate with partners across various internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health teams.
• Facilitate and execute Monitoring and Enforcement Policies (MEP) and build two‑way feedback channels with OTR teams, DSPs, and WW / EU Product and strategy.
• Required to work flexibly and travel between multiple sites to engage business owners weekly.

A day in the life

Basic Qualifications

Preferred Qualifications

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