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Product Growth Manager

Product Growth Manager

Madar Logistics PlatformRiyadh, Riyadh Region, Saudi Arabia
25 منذ أيام
الوصف الوظيفي

About Madar

Madar Platform is a leading Saudi digital logistics platform transforming transportation management across industries. It connects shippers, carriers, and drivers through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking — redefining the future of logistics in the Kingdom and beyond.

Key Responsibilities

  • Growth Strategy & Execution

Develop and execute a comprehensive growth strategy to increase user acquisition, activation, and retention for both shippers and carriers.

  • Identify friction points in user journeys and design data‑driven experiments to improve conversion and engagement.
  • Collaborate with product, operations, and marketing teams to drive feature adoption and ensure measurable business outcomes.
  • Define and track North Star Metrics for product growth (e.g., active shipments, carrier engagement rate, recurring shippers, activation time).
  • Product Optimization
  • Work closely with the product and engineering teams to improve onboarding, in‑app communication, and user experience across platforms (Web, Mobile, and API).

  • Drive A / B testing, feature trials, and customer feedback loops to validate growth hypotheses.
  • Recommend pricing strategies, upsell mechanisms, and marketplace engagement features to enhance lifetime value.
  • Data & Analytics
  • Analyze platform data to identify usage trends, feature adoption patterns, and drop‑off points.

  • Establish dashboards and KPIs that connect product metrics to revenue and operational goals.
  • Partner with the Data Intelligence team to develop predictive models for churn, user segmentation, and lifetime value.
  • Cross‑Functional Collaboration
  • Align with the Marketing, Operations, and Sales teams to ensure consistent go‑to‑market execution.

  • Partner with Customer Success to reduce churn and increase satisfaction.
  • Communicate insights and growth outcomes regularly to leadership and stakeholders.
  • Success Indicators
  • Increase in active shipments per shipper and carrier utilization rates.

  • Reduction in activation time from sign‑up to first shipment.
  • Growth in platform recurring usage and cross‑feature adoption.
  • Higher conversion of offline clients into platform users.
  • Improved ROI on product enhancements through measurable business impact.
  • Qualifications

  • Bachelor’s degree in Business, Engineering, Computer Science, or related field (MBA preferred).
  • 5+ years of experience in Product Management, Growth, or Strategy, ideally in SaaS, LogisticsTech, or Marketplace platforms.
  • Deep understanding of user lifecycle metrics, retention loops, and network effects.
  • Strong leadership, communication, and storytelling skills in both Arabic and English.
  • Job Details

  • Seniority level : Mid‑Senior level
  • Employment type : Contract
  • Job function : Product Management
  • Industry : IT Services and IT Consulting
  • Location : Riyadh, Saudi Arabia
  • #J-18808-Ljbffr

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