Leads managed services presales engagements. Collaborates with clients to shape RFPs (pre-engagement), design tailored support models and develop compelling proposals. Promotes shared service delivery models and builds GTM strategies around managed services.
Key Areas Below
End user Services
Networking
ERP Application Support
Field Services
Understanding of Managed Services Estimation (Top down and ground Up)
Creating Team Structure
Solutions complimenting YOY Optimization plan
Hands on in writing proposals
Experience in Creating innovative solutions in managed services using AI and Automation
Good understanding of Tools and solutions in AI OPS, SEC OPS, Event management, SEIM Solutions, etc
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Solution Architect • Al ‘Aqrabiyah, Saudi Arabia