Telesales Representative

Direct message the job poster from TASC Outsourcing

Global Recruitment Specialist at TASC Outsourcing Co.

Our client is a Banking company. They are now looking for an Call Center Agent to join them.

• Handle inbound and outbound calls to assist customers with inquiries, requests, and complaints.
• Provide accurate information about bank products, services, and policies.
• Record and update customer interactions and feedback in the system accurately.
• Resolve issues efficiently while maintaining a professional and courteous manner.
• Promote and cross-sell bank products and services where applicable.
• Escalate complex issues to the relevant department for resolution.
• Ensure compliance with internal policies, procedures, and regulatory standards.
• Meet individual and team performance targets related to service quality, response time, and customer satisfaction.

Preference

Qualifications

Seniority level

Associate

Employment type

Full-time

Job function

Sales and Customer Service

Industries

Banking and Investment Banking

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