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Customer Success / Key Account Manager – Saudi Arabia (Riyadh)

Customer Success / Key Account Manager – Saudi Arabia (Riyadh)

ORBITALWorkFromHome, Riyadh Region, Saudi Arabia
18 منذ ساعات
الوصف الوظيفي

Customer Success / Key Account Manager – Saudi Arabia (Riyadh)

At Orbital EOS, we are seeking a hybrid Customer Success / Key Account Manager to represent us with our key clients in Riyadh, Saudi Arabia.

We’re looking for a trustworthy professional with solid client management experience, strategic vision, and the ability to adapt to multicultural environments. This is a long-term position with a clear path to leading our local operations.

Onboarding Process

  • Immediate start (October-November 2025) : Training period and close collaboration with the technical and operations team based in València, Spain.
  • In Riyadh, regular on-site presence at client offices will be required.

Responsibilities

  • Manage and develop relationships with key clients in Saudi Arabia.
  • Ensure customer success and satisfaction in the use of our technological solutions.
  • Translate local needs into improvement or development opportunities for the technical team in Spain.
  • Represent the company in front of high-level institutional and corporate stakeholders.
  • Requirements

  • Currently residing in Saudi Arabia or willing to relocate in November.
  • Minimum 5 years of experience in customer success, account management, or technology projects.
  • Fluent English (spoken and written).
  • Willingness to travel and work in a client-facing, on-site environment.
  • Highly Valued

  • Earth Observation
  • Satellites / Remote Sensing
  • Geospatial or Environmental Technologies
  • Fluency in Arabic (spoken and written), especially when combined with Spanish
  • Knowledge of Spanish is desirable
  • Arab nationality, preferably Saudi
  • Previous experience in sectors such as environment, energy, oil & gas, or defense
  • What We Offer

  • Permanent contract with a gross monthly salary of 5,000 €
  • Continuous training and support from our headquarters in Spain
  • High-level exposure to institutional clients and strong growth opportunities
  • Clear path to a local general management role (CEO in Saudi Arabia)
  • Location

    Riyadh, Saudi Arabia (hybrid, with regular presence at client offices)

    Languages valued

    Arabic, Spanish, and English

    Minimum experience

    5 years

    Field

    Satellites, Earth Observation, Geospatial Technology

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Sales and Business Development
  • Industries

  • IT Services and IT Consulting
  • #J-18808-Ljbffr

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