Quality Team Lead -Saudi National

We are looking for a Quality Team Leader to take ownership of a team of ~10 Quality Specialists at Tabby.

This role goes far beyond people management : it requires sharp analytical skills to uncover the real root causes, not just the surface issues, and the ability to turn these insights into effective action plans. The Team Leader will oversee their team's monitoring, perform coaching observations, calibrations, and performance management, while ensuring quality standards translate into measurable business impact. This position demands agility, creativity, and resilience in a fast-paced, high-growth environment.

Job Details

• Application Deadline : October 25, 2025
• Department : Training and Quality
• Employment Type : Full Time
• Location : KSA
• Workplace type : Onsite
• Reporting To : Amanda Souza

Key Responsibilities

Lead, coach, and inspire a team of ~10 Quality Specialists, ensuring the team is aligned with the goals and objectives.

Analyze data beyond the “what” to uncover the “why” behind recurring issues.

Partner with Operations, Product, Content, Training, and CX stakeholders across all levels.

Track and report the effectiveness of improvement programs and quality initiatives.

Skills, Knowledge & Expertise

About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

#J-18808-Ljbffr