Operations Manager

From the vision of Al Malath Al Arabiya Group, Sadaa was born as a Saudi consultancy devoted to shaping and elevating customer experiences that touch every part of life. From the thrill of entertainment to the journey of education, from the wonders of tourism to the sacred paths of Hajj and Umrah—we craft experiences, both lived and digital.

At Sadaa, we see every human interaction as a chance to create meaning and unforgettable moments. We stand as a trusted partner in the market, combining expertise with purpose, and designing the experiences of tomorrow with a deeply human touch.

Role Summary

We are seeking an experienced Operations Manager to lead and oversee day-to-day operations, ensuring efficiency, quality, and alignment with organizational goals. The ideal candidate will have a strong background in operational management, process improvement, and quality assurance, with the ability to drive performance excellence across multiple functions.

Key Responsibilities

• Lead and manage daily operations to ensure efficiency and productivity.
• Develop, implement, and monitor operational policies and procedures.
• Ensure compliance with quality standards, audits, and operational requirements.
• Collaborate with cross-functional teams to align operations with business objectives.
• Manage budgets, resources, and timelines to optimize performance.
• Identify opportunities for process improvements and cost optimization.
• Oversee performance metrics and provide regular reports to senior management.
• Ensure customer satisfaction through high-quality service delivery.
• Manage risks and develop mitigation strategies for seamless operations.

Qualifications & Skills

What We Offer

Details

#J-18808-Ljbffr