Revenue Operations Associate

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Location : Signature Business Centre, Riyadh - Saudi Arabia |

Type : Full-time |

Department : Revenue Operations |

Work Setup : Onsite About ZIWO

ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation. As a fast‑growing B2B SaaS startup, we’re building the future of customer experience. Our all‑in‑one cloud solution enables voice, messaging, and CRM integrations for forward‑thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact. About The Role

We are looking for a detail-oriented

Revenue Operations Associate . In this role, you will ensure operational efficiency, quality assurance, and process consistency across Sales, Account Management, and Onboarding teams. You will monitor performance, optimize workflows, and support alignment across revenue functions to drive growth and enhance the customer lifecycle experience. What You’ll Be Doing

Monitor and analyze performance metrics across Sales, Account Management, and Onboarding processes to identify trends, gaps, and areas for improvement. Support process alignment and optimization across revenue functions, ensuring smooth handoffs and consistent practices throughout the customer journey. Conduct regular quality assurance checks on CRM entries, client-facing interactions, and operational workflows for accuracy, compliance, and adherence to standards. Identify and implement process improvements to enhance efficiency, reduce errors, and standardize best practices. Collaborate with cross-functional teams to provide operational insights that support data-driven decision-making. What You Bring

Bachelor’s degree in Business, Marketing, Sales Operations, or a related field. 1–3 years of experience in sales operations, revenue operations, or process optimization, preferably in a fast-paced SaaS environment. Strong analytical, coordination, and communication skills. Advanced proficiency in CRM systems and operational platforms. Ability to collaborate effectively across time zones and support cross-regional teams. Native Arabic Speaker Fluent in English Why Join ZIWO

Competitive salary and comprehensive benefits Dynamic, collaborative, and supportive work environment Collaborate with high-performing teams Contribute to a tech company transforming customer communications in the MENA region Clear pathways for career growth and professional development ZIWO is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds. Seniority level

Entry level Employment type

Full-time Job function

Software Development Referrals increase your chances of interviewing at ZIWO by 2x Get notified about new Operations Associate jobs in Riyadh, Saudi Arabia.

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