Field Service Engineering - Entry Professional

Overview

Field Service Engineering - Entry Professional at Schneider Electric. The role involves field service engineering activities including assembly, startup, diagnostic, repair and preventive maintenance on Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do.

Responsibilities

• Installation and Commissioning : Setting up and installing equipment and systems at customer sites, ensuring they operate correctly.
• Maintenance and Repairs : Conducting regular maintenance checks, troubleshooting issues, and performing repairs on equipment to ensure optimal performance.
• Customer Support : Acting as the primary point of contact for customers, addressing their concerns, answering questions, and providing technical support.
• Training and Guidance : Educating customers on how to use and maintain their equipment effectively, often providing hands-on training.
• Documentation : Keeping accurate records of service visits, repairs, maintenance activities, and customer interactions, often using software tools for documentation.
• Reporting : Providing feedback to management regarding customer needs, product performance, and potential areas for improvement.
• Safety Compliance : Adhering to safety standards and regulations while working in the field, ensuring personal safety and customer safety.
• Collaboration : Working closely with sales, engineering, and support teams to address customer needs and ensure seamless service delivery.
• Problem Solving : Diagnosing technical issues and developing solutions quickly to minimize downtime for customers.
• Inventory Management : Managing spare parts and tools needed for service tasks, ensuring they are available when required.

Qualifications and Skills

Additional Information

Looking to make an IMPACT with your career? Schneider Electric values include Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork. IMPACT represents the company’s approach to turning sustainability ambitions into actions. Schneider Electric is an Equal Opportunity Employer and is committed to providing equitable opportunities to everyone, everywhere.

We post this position until filled. You must submit an online application to be considered for any position with us.

#J-18808-Ljbffr