Head Therapist

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Sofitel Riyadh Hotel & Convention Center : A Symphony of French Elegance and Saudi Arabian Warmth The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

As a Head Therapist you are responsible for the smooth and effective daily operation of the sauna and spa, delivering high standard of spa treatments and services to all guests. Your role includes key responsibilities such as :

• Maintain safety in massage room and privacy for members and guests
• Provide a courteous and professional service at all times
• Perform massage sessions in accordance with the massage schedule
• Work in close coordination with the line manager to ensure the smooth operation
• Ensure that members and guests use the sauna and massage room in the proper attire
• Conduct a daily check of all equipment in the massage room and record repairs as required by policy and procedure
• Ensure that there is always one instructor on duty at the massage room at all times
• Maintain close contact with guests / members and communicate feedback
• Conduct treatment evaluation / reassessments for members and guests regularly with regards to the standards required

Qualifications

The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and you should possess following competencies :

Seniority level

Employment type

Job function

We are encouraging applications and your referrals may increase your chances of interviewing.

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