Key Account Manager

Valvoline Global Operations is hiring a B2B Key Account Manager to develop new segment opportunities within targeted sectors in assigned territories. The role requires strong technical and commercial acumen to deliver value-driven sales propositions, with responsibilities in both key account management and development of new business opportunities.

The role demands establishing and nurturing connections with a focus on achieving growth targets and ensuring customer satisfaction. The position requires conducting level 1 and 2 technical activities.

Location : Jeddah and Riyadh, Saudi Arabia (we are hiring for this role in both Jeddah and Riyadh. Candidates can be considered for either location)

Role & Responsibilities :

• Handle both the Technical and Commercial aspects of business development and key account management.
• Apply both commercial & technical knowledge of the Sector and Product Group.
• Deploy above skills in “value selling” to major prospects (both new and current customers) resulting in strong volume, proceeds and margin growth.
• Manage assigned key account customers and ensure high level of service and customer satisfaction.
• Execute pipeline from opportunity identification to payment collection and ensure right stakeholders are involved in each step.
• Negotiate contracts and close deals with decision-makers.
• Develop new opportunities with prospective customers to acquire new business independently.
• Identify and target potential customers in different sectors (construction, fleet) and other assigned industry sectors.
• Signing sound contracts with target customers, explicitly managing liability and contractual issues.
• Full accountability on collection and dues.
• Develop and execute strategic sales plans to penetrate new opportunities and achieve sales targets.
• Prepare detailed sales proposals, respond to tenders, and address customer queries.
• Assess and enhance account profitability through strategic financial analysis.
• Understand and track changing customer needs and business environments to ensure the most appropriate service providers are assigned to fulfill the customer’s needs.
• Develop, update, and implement the Account Plan covering products, services packages, contracts, prices, credit terms and credit limits for key customers and prospects.
• Have an in-depth knowledge of the key competitors in the sector or product group and understand their strengths and weaknesses, thereby exploiting opportunities arising from these.
• Be responsible and proactive in HSE issues that affect the individual, the office / field environment and their customers, including in-depth knowledge of competition law.
• Be accountable for own development plan to continuously improve competencies.
• Use company CRM tool and consistently feed the system updating sales and technical activities.
• Timely prepare and share weekly plan and visit reports.
• Provide technical consultations and presentations to demonstrate the value of Valvoline lubricant products and fluids.
• Actively collaborate with the technology team and technical services teams to tailor solutions that meet specific customer needs.
• Provide necessary support to the technical team to facilitate product trials.
• Ensure necessary customer services in place to support value selling (e.g., regular monitoring of field trials and necessary back-up testing).
• Facilitate to the technical service teams to conduct complex technical support when required.
• Work closely with credit team to check the dues and collection for the customer list.

What Sets You Apart :

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at : This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.

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