Host - Saudis Only

Overview

Hostess – Saudis Only Responsibilities

Monitor the preparation of own assignments, ensuring compliance to departmental standards. Ensure that all menus, check folders are cleaned and in sufficient quantity. Ensure that the hostess stand is cleaned and organized. Review the Reservation book, pre-assign designated tables and follow up on all special requests. Greet the guests at the entrance of the restaurant. Seat guests accordingly to floor plan / being fair to each waiter. Show guests their table which has been designated to them. Ensure that the guests are pleased with their table. Present the open menu to the guest. Ensure that the tables are set to the best service of the guest. Anticipate heavy business times and organize procedures to handle waiting lines. Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day. Handle guest complaints and insuring guest satisfaction and inform Outlet Manager. Monitor guests’ reactions and confer frequently with management to ensure guest satisfaction. Monitor and participate to ensure that all tables are cleared and reset according to the department procedures. Monitor and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest. Qualifications

Your experience and skills include : Saudi Nationality ONLY Good English Language Experience in the same field is preferable Strong attention to detail, highly responsible, organized & reliable Strong interpersonal and problem solving abilities Ability to multi-task and work well under pressure Excellent communication skills

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