Manager Assistant (MA)

Overview

The Company is recognised as one of the top international management consultancy firms. We assist major corporations worldwide with strategy, acquisitions, organisational design and performance improvement.

Role objective

To provide high quality support to the managers ensuring their case team processes and day-to-day lives run smoothly.

Role summary

To provide administrative support to Associate Partners & Senior Managers, and where necessary, additional administrative support to their teams.

Key Responsibilities and Activities

• Manager assistance : Successfully manage busy and ever evolving diaries, proactively managing when schedules change. Re-scheduling complex meeting and travel itineraries often at short notice. Extensive internal and external meeting scheduling; building and maintaining strong working relationships with key client contacts. Working with our travel company to co-ordinate sophisticated travel itineraries and administering the timely procurement of visas and other travel documentation. Proactively pre-empting travel plans. Proactively assist managers in relationship building efforts by knowing who their priority contacts and companies are and setting up regular check-ins to create and maintain a relationship management plan for these priorities. Employ best practices when accessing the CRM and digital mailing system, including timely and accurate creation / updating of contact information, according to global data standards and active management of manager mailing lists. Serves as CRM champion, educating managers on best practices, assisting newer MAs and providing feedback to Local CRM Administrator (LCA). Providing logistical and technical support for all meetings, conferences and workshops, using PowerPoint, Word, Excel and online research. Processing time and expense submissions. Managing complex expenses; running bank statement reconciliation and processing foreign currency receipts in an accurate and timely manner.
• Case team coordination : Extensive liaison within the consultant teams, with fellow MAs, EAs and all other departments. Assist in the case team ‘kick-off’ and ‘wrap-up’ processes. All case team administration, including contact management and meeting scheduling. Attendance at case team ‘kick-off’ meetings, and where appropriate, other case team meetings during the case. Organising case team events, sourcing venues and activities. Provide graphics support : creation of basic presentations and amending existing presentations.
• Additional activities : Provide support and cover for other EAs / MAs. Involvement in internal office-wide projects. Reception coverage as needed and assigned. Any other duties which are compatible with the main role objective. This role description may be subject to change, depending on current requirements within the business.

Job specification

Assisting Associate Partners & Senior Managers with their non-consulting internal assignments, leveraging their time to manage this accordingly.

Case team coordination

Qualifications

Essential :

Desired :

Hours

9am-6pm Sunday to Thursday although a reasonable amount of flexibility is required

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