Community Ops Coordinator

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At AstroLabs, we specialize in facilitating high-growth companies' entry into the Saudi and UAE markets. Offering comprehensive growth services including business setup, co-working spaces, and recruitment, we collaborate with government and leading private sector partners to bolster key regional sectors. As market leaders, having expanded 850+ companies to the UAE and 600+ to KSA, we're driving industry digitization - and we want you to be part of this journey!

Our vibrant Riyadh office serves as the heart of our organization, hosting half of our workforce. Joining our Community team means becoming part of a global community, enriching our culture with diverse perspectives and experiences.

Our culture is ambitio us , collaborati ve , outcome-orient ed and driven by curiosi t .

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What You’ll Do

Responsibilities

• As a Community Ops Coordinator you will serve as the first point of contact for AstroLabs members and visitors from the main reception.
• Provide courteous and informative customer service and resolve members’ issues.
• Identify potential leads from calls, walk-ins and referrals and connect them to the sales team and appropriate business units.
• Ensure the space is always fully operational and presented at a high standard.
• Coordinate with partners, service providers, members and AstroLabs team members through providing administrative and operational support.

Qualifications

What We Offer

Employment details

We’re unlocking community knowledge in a new way. This job description has been refined for clarity and formatting.

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