Overview
IE University\'s Corporate Masters is looking for a Program Coordinator to join its team. Why IE University? With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning. Our purpose : IE University fosters positive change through education, research, and innovation. As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime. Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. Through diversity we have harnessed the power of people while understanding and embracing the importance of humanities.
Our People
at IE are : People-driven; Change Builders; Autonomy Enthusiasts; Communication Enthusiasts; Knowledge Champions. We are looking for a person to join a full-time position in
Riyadh, Saudi Arabia .
Responsibilities Your role as a Program Coordinator will involve :
Interaction with Students
Meet with corporate students in order to solve issues, offer advice, and provide support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
Co-manage the relationship with class representatives together with other team members.
Support corporate students facing academic difficulties or overall challenges within the programs.
Manage (written and oral) communications with corporate students, including all regular communications and information points; presentations and information sessions; etc.
Use corporate student feedback to identify ways to improve their experience with IE.
Interaction with Professors and other departments
Liaise with professors to communicate specific corporate student or group situations, request feedback, ensure timely submission of grades and syllabi, and provide ongoing support to faculty members and teaching staff.
Collaborate with IE departments – such as Admissions, Marketing, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance, International Mobility Office – to ensure a successful student experience.
Internal Development
Offer support with the delivery of the Corporate Masters.
Attend to all administrative and logistical duties to ensure a smooth running of the department.
Assist participants and faculty before, during and after the program.
Offer support to program managers / admissions with sales-related duties.
Represent IE at promotional events (master classes, fairs, etc.).
Attend to all administrative duties to ensure a smooth running of commercial activities.
Participate in onboarding processes and daily interaction with participants and faculty; represent IE XL at events on campus and off-site.
Daily commercial activity and attention to participants; assist with event organization and take responsibility for corporate special program components, areas, initiatives and projects.
Operational management of the annual budget.
Qualifications To thrive in this role, you should possess the following qualifications :
A Master\'s Degree is strongly preferred. A minimum of a Bachelor\'s Degree is required.
Advanced proficiency in English is a must, with substantial professional experience; Spanish is a plus.
A minimum of 3 years of professional experience is required.
International experience is strongly preferred.
Strong project management capabilities.
Solid customer management skills, the ability to work under pressure, and a high level of accountability.
Experience in multi-stakeholder environments, excellent communication skills and a strong customer orientation are essential.
Experience in global management education or working with business schools is a plus.
Candidates must possess a valid EU work permit.
Based in Riyadh. Work remotely or from the client\'s facilities as required.
Flexibility to travel occasionally to other KSA regions, Spain or other countries.
Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University. IE University actively promotes equal opportunities in recruitment processes and access to employment, ensuring the absence of bias related to gender, sexual orientation, religion, age, ethnic origin, or disability throughout the selection process.
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Coordinator Program • Riyadh, Saudi Arabia