Overview
Our client, a reputable real estate firm developing a major destination project in Makkah, seeks an experienced Administration Manager to lead and optimize administrative and workplace services. This role ensures seamless daily operations, exceptional hospitality, and compliance with regulatory requirements, contributing to elevating the urban and tourism experience for residents, pilgrims, and visitors. Responsibilities
Strategy & Governance :
Develop and implement administrative strategies, policies, and SLAs aligned with business objectives. Facilities & Workplace Management :
Oversee facility operations, space planning, lease / rental contracts, and preventive maintenance programs. Hospitality & Guest Services :
Ensure world-class hospitality standards across reception, mailroom, pantry, event coordination, and AV support services. Travel & Logistics :
Manage travel bookings, visas, immigration compliance, and transportation logistics. Fleet & Driver Management :
Oversee vehicle allocation, maintenance schedules, and driver training / safety programs. Records & Compliance :
Ensure documentation control, license renewals, and adherence to regulatory requirements in KSA. Vendor & Cost Management :
Negotiate and manage vendor contracts, monitor service levels, and drive cost optimization. Employee & Guest Experience :
Lead workplace experience initiatives and support onboarding and employee services. Systems & Reporting :
Leverage CMMS and ticketing systems to monitor performance and deliver data-driven improvements. Government Relations :
Liaise with government authorities for permits, renewals, and compliance matters. Qualifications & Core Competencies
10+ years of progressive experience
in administration management, preferably within large-scale hospitality-driven environments. Proven experience in facilities operations, vendor management, and government relations in KSA. Bachelor’s degree in Business Administration, Hospitality Management, or related field (Master’s degree preferred). Proficiency in CMMS, asset management systems, and workplace technology solutions. Exceptional leadership, communication, and stakeholder engagement skills. Core competencies :
Hospitality & Guest Service Excellence; Strategic Planning & Execution; Regulatory & Compliance Expertise; Facilities & Workplace Optimization; Analytical & Problem-Solving Skills; Employee Service Orientation; Leadership & Team Development. Seniority level
Mid-Senior level Employment type
Full-time Job function
Administrative Industries
Real Estate and Hospitality
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Manager Manager • Jeddah, Saudi Arabia