Senior Engagement Manager, ASEAN Professional Services
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects.
In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program / project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.
Key Responsibilities
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and mapping them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and defining documentation standards
Basic Qualifications
Experience in cloud computingExperience in project management of technical programs, supporting Fortune 500 companies across multiple industriesBachelor's degree in Computer Science, Engineering, related field, or equivalent experience10+ years Project Management hands-on experience in managing and delivering enterprise-level IT projects10+ years Program Management / Engagement Management experience leading other project managers to deliver a program with multiple and concurrent projectsPreferred Qualifications
AWS experience preferredProject Management Professional (PMP) and / or AWS Certified Solutions Architect - AssociateStrong understanding of AWS services, architectures, and best practicesExperience applying AWS frameworks like Well-Architected and Cloud Adoption FrameworkProven ability to establish technical credibility with engineering teams and senior technical decision-makersDemonstrated ability to successfully manage multiple and concurrent projects / customersProven track record of increasing project scope and complexity and possesses a deep knowledge of Agile and Scaled program management best practices and how to pragmatically apply across large, complex projectsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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