Operational Specialist

Overview

The Clinic Operational Specialist plays a vital role in ensuring the clinic's day-to-day activities run smoothly, efficiently, and in compliance with Saudi Arabian healthcare regulations (e.g., CBAHI, NHIC, MOH guidelines). This individual supports the operational leadership by optimizing workflows, maintaining regulatory standards, and coordinating across departments to enhance patient experience and operational outcomes.

Responsibilities

Process Optimization :

• Developing and implementing new procedures to increase the efficiency of daily operations.
• Evaluate and refine internal workflows and standard operating procedures (SOPs).
• Support the implementation of digital health tools and clinic management software (e.g., HIS, EMR).

Performance Monitoring & Reporting :

Quality Assurance & Compliance :

Regulatory Compliance :

Qualifications

Bachelor’s degree in healthcare administration, Business Administration, or related field.

Preferred : Certification in healthcare quality, Lean Six Sigma, or project management.

Experience

3–5 years of progressive experience in a clinic or healthcare operations in Saudi Arabia. Previous exposure to CBAHI accreditation, health insurance workflows, and clinic commissioning is highly desirable.

Seniority level

Employment type

Job function

Industries

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