Senior Business Systems Analyst - PMO Saudi Arabia

Experience Details

12+ years of experience in an IT business analytics role and business solutions analysis projects.

Demonstrated experience working with large-scale applications, including CRM and ERP solutions.

Solid foundation in project management methodologies.

Strong experience with MS Project and Project Server.

Proven experience in project management.

Ability to work effectively in a multi-cultural, bilingual environment.

Preferred certifications : Business Analyst, Six Sigma, PMP.

Skills

Effective verbal and written communication skills in English.

Strong communication skills to manage stakeholder relations.

Initiative and ability to work independently to achieve results.

Team player capable of working collaboratively.

Problem-solving skills with the ability to resolve issues and suggest alternatives.

Leadership qualities to lead and motivate teams.

Strong analytical skills, including requirements gathering and translating business needs into technical solutions.

Ability to analyze complex systems, troubleshoot, and isolate issues.

Capacity to work under tight deadlines and handle multiple tasks.

Ability to influence at all organizational levels.

Proficiency in SharePoint, InfoPath, Power Apps, Microsoft Office, .NET applications, and process modeling.

Role

Responsible for compliance with FM policies and procedures.

Supports digitalization of FM Project Management operations and enhances PMO data visibility.

Analyzes processes, creates digital solutions, and recommends improvements.

Translates user discussions into business requirements and supports testing strategies.

Works independently, making technical decisions based on results.

Conducts testing, develops reports, and maintains technical documentation.

Provides training and support to FM users on various systems such as SAP, SharePoint, Procore, and Power BI.

Coordinates with IT support to ensure system changes and enhancements are implemented as planned.

Maintains high customer service standards and supports system improvements.

Additional responsibilities include managing FM project requests, supporting .NET applications and Power BI, and developing business reports.

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