Software Pre-Sales Engineer

About CEQUENS

CEQUENS is a leading cloud communication platform in the Middle East and Africa region. We simplify communications and build bridges to allow businesses to connect with customers worldwide. Our Omni‑Channel communication APIs enable enterprises and developers to communicate with their customer base globally.

About The Role

As a Pre‑Sales Solutions Engineer, you will serve as the technical liaison between the sales team and prospective clients. Your primary responsibilities include understanding client needs, crafting tailored solutions, delivering compelling demonstrations, and ensuring a smooth transition from pre‑sales to implementation. This onsite role is based in Riyadh, Saudi Arabia.

Key Responsibilities

• Collaborate with sales representatives to understand customer requirements and present tailored solutions that leverage our CPaaS / SaaS offerings, including AI functionalities.
• Analyze customer needs and design solutions that integrate seamlessly with their existing systems and workflows.
• Develop and deliver product demonstrations and PoCs to showcase the value and capabilities of the solutions.
• Prepare technical proposals, RFP / RFI responses, and other documentation supporting the sales process.
• Work closely with product management and engineering teams to relay customer feedback and influence product development.
• Stay informed about industry trends, competitive products, and emerging AI technologies in the SaaS and CPaaS space.

Requirements – Essential Skills & Qualifications

Educational Background

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Advanced degrees are a plus.

Seniority Level

Employment Type

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