Sales Supervisor

Overview

The Sales Supervisor will play a key role in supporting and guiding the sales team to achieve showroom targets, while ensuring excellent customer service and operational efficiency. This opportunity is ideal for fresh Industrial Engineering graduates who want to build a career in sales & retail management, or for candidates with prior retail experience looking to grow into a supervisory role.

Responsibilities

• Supervise and motivate the sales team to achieve individual and collective sales goals.
• Monitor sales activities, staff schedules, and shift rotations.
• Provide coaching, guidance, and support to team members to improve performance.
• Ensure high levels of customer satisfaction through professional service and problem resolution.
• Assist in preparing performance reports and sales KPIs.
• Support merchandising, promotions, and campaign activities within the showroom.
• Maintain compliance with company policies, procedures, and visual merchandising standards.
• Handle escalated customer concerns in coordination with management.
• Contribute to process improvements by applying Industrial Engineering knowledge in operations.

Qualifications & Requirements

Job details

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