Supervisor

The Supervisor is an entry-level management team member designed for individuals to begin expanding their work knowledge and supervisory responsibilities. The Supervisor will lead the day-to-day foodservice operation with emphasis on team member and guest satisfaction. They will provide leadership, support, motivation, and development of team members creating a positive environment that encourages ownership and accountability providing a quality guest experience.

Key Requirements :

• Working knowledge of food and beverage functions, and general knowledge of shop operations.
• Outgoing, positive attitude and enthusiasm for working with the public.
• Demonstrates team management, delegation, issue resolution, coaching skills, and the ability to motivate others and provide direction for staff.
• Excellent leadership, training, and development skills.
• Effective oral and written communication skills.
• Effective analytical, planning, and problem-solving skills.
• Demonstrates organization and multi-project time / issue management and the ability to meet deadlines consistently.
• Work effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
• Outstanding ability to listen, communicate and work effectively with guests in high stress and high volume setting.
• Ability to present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
• Ability to read and interpret documents like training materials, spreadsheets, reports, and operating instructions.
• Accurate cash handling skills and ability to compute rate, ratio, and percent and to draw and interpret charts and bar graphs.
• Proven ability to consistently deliver results with minimal supervision.
• Flexible availability including daytime, evenings, weekends, and major holidays. Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
• Restaurant management or food service experience required.
• Proficiency at all work stations in the lounge, including bar, food prep, POS systems.
• Complete knowledge of Joffrey’s menu, product preparation, and standards.
• Working knowledge of all store equipment functions.
• Prior experience with point-of-sale cash handling systems preferred.

Responsibilities :

Tools and Technology :

Submit resume detailing your experience.

Submit a cover letter explaining why you would be a great fit.

Joffreys provides a unique experience of freshly roasted specialty coffee to its vast client base in Saudi Arabia. We were privileged and endorsed by the high level of positive feedback from the clients.

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