Sales Account Manager (B2B SaaS)

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Sales Account Manager (B2B SaaS)

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Qureos .

Job Description Serves as the primary relationship owner for accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Work closely with clients to identify needs and consult on best practices for solutions. Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C‑Suite. Deliver weekly, monthly, and quarterly status and results presentations and reports to management. Identify new opportunities from within existing accounts to aid in increasing revenue, as well as identifying new leads that may lead to profitable projects. Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.

Responsibilities

Generate revenues and achieve assigned quota’s & KPI’s.

Plan and manage company client accounts & projects.

Develop and maintain successful relationships with potential clients.

Identify and locate new clients through a variety of methods including networking.

Implement strategies for sales in an assigned account or industry.

Apply knowledge of the field and product features to match products to the needs of clients.

Provide information, quotes, credit terms, and other bid specifications to clients.

Negotiate prices, terms of sales, and / or service agreements; prepare contracts.

Provide regular updates, respond to inquiries, and address any client concerns in a timely manner.

Maintain updated knowledge of company solutions.

Prepare and report results, status of accounts, and leads to management using the CRM tools.

Upsell and cross‑sell as per the company’s strategic solutions and services.

Maintain quality service by establishing and enforcing organization standards, analysing market condition, and competitive data.

Maintain professional and technical knowledge by having regular professional trainings.

Manage existing business partners and clients to ensure satisfaction.

Manage multiple accounts; develop positive working relationships with all customer touch points.

Ensure client satisfaction and retention.

Understand client’s industry, products, strategy and goals to determine how we can best support them.

Attend and generate leads from social events and connections in the market with an action plan.

Have the minimum technical capacity to understand the company IT solutions and services variety.

Performance Indicators

Client Engagement & Satisfaction

Sales Target Achievement

Pipeline value

Sales Growth Rate

Average Profit Margin

Sales Opportunities

Leads to Sale %

Average Sales Cycle Length

Monthly Leads & Opportunities creationQuote‑To‑Close Ratio

Communication and Working Relationships

Internal : All required departments.

External : Clients, Business Partners, Consultants, Vendors / Suppliers.

Qualifications, Experience and Skills

Educational Qualification : Bachelor's degree in Computer Science or equivalent; Master’s Degree in Business Administration (MBA) or equivalent is preferred.

Years and Nature of Experience : 5+ years in B2B SaaS Account Management / Enterprise Sales with quota ownership and solid experience in CRM; at least 2-3 years’ experience in local KSA market; experience selling IT Software as a Service (SaaS) Solutions & Services and able to present system demos; 2+ years in Fleet Management & Vehicle Tracking / Telematics (GPS / AVL) Software solution is highly preferred.

Job Specific Skills : Business Communication Competency, Decision Making Skills, Networking & Building Bonds, Planning & Organizing Skills, Process Excellence, Teamwork, Negotiation Skills, Time Management, Presentation & Demonstration Skills, Collaboration at all levels internally & externally, Organization Skills, Dynamic personality, Strong Persuasive Abilities, Computer Literacy, Sales & Technical Competency, Excellent Analytical Skills, Good interpersonal and customer service skills, Creative thinking, Working well with others, Prospecting Skills, Meeting Sales Goals, Up‑to‑date Technical and sales knowledge, Sales Planning.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Technology, Information and Internet

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