Enterprise Loyalty Operations Specialist

Enterprise Loyalty Operations Specialist

Responsibilities & Duties :

• Improve / monitor the operational systems, processes and policies in support of the loyalty department.
• Support better management reporting, information flow and management, business process and planning.
• Manage and increase the effectiveness and efficiency of Support Services through improvements to each function.
• Management of agency budget in coordination with the management and development of individual program budgets.
• Oversee the procedures and policies, set and maintain productivity and quality standards.
• Coordination and communication between support and business functions.
• Assist in troubleshooting and resolving operational issues.
• Maintain and distribute department related information on a regular basis.

Qualifications / Experience Requirements :

Essential experience / Knowledge :

Other Requirements and / or Specified Certificates / Skills :

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