Enterprise Loyalty Operations Specialist
ReThink RecruitmentRiyadh Region, Saudi Arabia30+ days ago
Job descriptionMinimum 3 years of hands-on experience in managing operations. Bachelor’s degree in Business / Marketing / Economics. Prior experience in the telecom sector recommended. Prior exposure in loyalty programmes recommended. Multitasking skills and organisational abilities. Business acumen and extensive communication skills. Experience in process engineering is a plus. Proficient with Word, Excel and Powerpoint. Proficient in Arabic and English.
Enterprise Loyalty Operations Specialist
Responsibilities & Duties :
- Improve / monitor the operational systems, processes and policies in support of the loyalty department.
- Support better management reporting, information flow and management, business process and planning.
- Manage and increase the effectiveness and efficiency of Support Services through improvements to each function.
- Management of agency budget in coordination with the management and development of individual program budgets.
- Oversee the procedures and policies, set and maintain productivity and quality standards.
- Coordination and communication between support and business functions.
- Assist in troubleshooting and resolving operational issues.
- Maintain and distribute department related information on a regular basis.
Qualifications / Experience Requirements :
Essential experience / Knowledge :
Other Requirements and / or Specified Certificates / Skills :
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Operation Specialist • Riyadh Region, Saudi Arabia