Get AI-powered advice on this job and more exclusive features. Platform Delivery Manager – Associate Manager Job location :
onsite in Riyadh Overview
Responsible for the
end-to-end platform delivery
within a single strategic account, ensuring operational excellence, technical leadership, and customer satisfaction. This role requires strong expertise in
Linux (optional AIX), Windows Server, enterprise storage, virtualization (VMware) , and
cloud platforms , with additional value placed on experience with
OpenShift . Key Responsibilities
Platform Ownership & Delivery
Act as the
primary point of contact
for platform services within the account, ensuring consistent delivery and alignment with customer expectations. Lead coordination across infrastructure towers including
compute, storage, virtualization, and cloud services
to ensure seamless operations. Drive integration and optimization of platform-related processes across delivery teams and customer stakeholders.
Technical Leadership
Oversee platform operations with a focus on
Linux systems administration ,
Windows Server ,
storage infrastructure
(EMC, etc.),
virtualization technologies
(VMware), and
cloud environments
(e.g., Azure, GCP). Ensure services are delivered in accordance with
Service Level Objectives (SLOs)
and
Service Level Agreements (SLAs) , following ITIL / ITSM standards. Support and lead platform-related
change management
and transformation projects, including migrations, upgrades, and cloud adoption.
Resource & Capacity Planning
Collaborate with delivery leads to identify and allocate technical resources for platform operations and initiatives. Conduct capacity planning to optimize resource utilization and reduce operational overhead.
Process Optimization
Continuously assess and improve platform delivery processes to enhance scalability, reliability, and customer satisfaction. Support planning and execution of
work migration
and platform consolidation efforts within the account.
Stakeholder Engagement
Participate in operational and steering committee meetings with account stakeholders. Maintain strong communication with Account Delivery Managers (ADM), Client Managers, and Service Executives to align platform strategy with business goals.
Education & Experience
Bachelor’s degree in Computer Science, Information Technology, or related field (advanced degree is a plus). 8+ years of experience in IT infrastructure or platform management, with at least 2 years in a leadership role. 3+ years in outsourcing or managed services environments, preferably within a single-account delivery model. Technical Skills
Strong hands-on experience with
Linux systems
(e.g., Red Hat); AIX knowledge is a plus. Experience with
Windows Server
administration and integration. Solid understanding of
enterprise storage technologies
(EMC, etc.). Proficiency in
virtualization platforms , especially
VMware . Experience with
cloud platforms
(e.g., Azure, GCP) including IaaS and platform services. Familiarity with infrastructure operations, service desk processes, and ITIL frameworks. Experience with OpenShift
is a plus. Soft Skills
Excellent communication, negotiation, and stakeholder management skills. Strong customer and service orientation. Fluent in English (oral and written). Certifications (Preferred)
Red Hat Certified Engineer (RHCE) or equivalent VMware Certified Professional (VCP) ITIL Foundation or higher CompTIA Server+, Cloud+, or similar At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Riyadh, Riyadh, Saudi Arabia 19 hours ago No longer accepting applications? This description does not indicate that clearly; this line has been omitted to avoid implying expiry.
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Delivery Manager • Riyadh, Saudi Arabia