Onsite Support Engineer

Overview

Onsite Support Engineer at DXC Technology. Onsite in Riyadh.

Job Description

DXC Technology (NYSE : DXC) is the world’s leading independent, end-to-end IT services company. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. Our technology independence, global talent and extensive partner alliances deliver powerful next-generation IT services and solutions.

We are currently looking for an Onsite Support Engineer. Role involves design, solution, deployment, migration, management and change of infrastructure services and End User Services across related technologies, including but not limited to Desktops, Laptops, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW & SW) Asset Management Services, Field Services and Technical Service Desk.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks
• Support the development of infrastructure documentation, including incident logs and records
• Demonstrate proficient knowledge of desktop software and hardware technologies
• Troubleshoot issues on Windows clients (end-user machines)
• Utilize service management tools
• Maintain knowledge of EUC tools, remote support tools, MS Office and Outlook
• Demonstrate work experience as a Desktop Support Engineer, Technical Support Engineer or similar
• Work with office automation products and peripherals (printers, scanners)
• Demonstrate excellent problem-solving and multitasking skills
• Maintain a customer-oriented attitude

Basic Qualifications

Other Qualifications

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud notice : Recruitment fraud is a scheme in which fictitious job opportunities are offered through online services or unsolicited emails claiming to be from the company. They may request personal information or payments. DXC does not make offers of employment via social media networks and never asks for money or to purchase equipment during recruitment. More information on employment scams is available here.

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