Senior Key Account Manager

Responsibilities

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Gain a deep understanding of the essential needs and demands of key customers. Enhance existing customer relationships by consistently suggesting solutions aligned with their objectives. Ensure the accurate and prompt delivery of products and services to customers. Act as the liaison between crucial customers and internal teams, facilitating communication. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Play a crucial role in generating new sales that will evolve into enduring partnerships. Create routine progress and forecast reports for both internal and external stakeholders, utilizing key account metrics. Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales, Consulting, and Analyst Industries

IT Services and IT Consulting

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