Director - Applications & Software Engineering

Role Purpose : Build and maintain secure, scalable software solutions that power Bupa Arabia’s digital products and internal systems. Deliver high-quality applications, seamless integrations, and automation to drive innovation, customer value, and business agility. Seek a hands-on, technically fluent leader to define the technical strategy, scale Agile delivery, and champion engineering excellence across all customer-facing and enterprise applications. Lead modernization initiatives, integrate legacy and modern platforms, and partner with Product, Platform, AI / Data, and Cybersecurity teams to deliver secure, compliant, and high-performing solutions. The ideal candidate has built native applications, led large-scale Agile delivery, implemented DevOps at scale, and driven successful integrations in regulated industries such as Health tech or insurance. Key Accountabilities : 1- Custom Application Development and Enterprise Systems Development; Design and deliver secure, high-performing web and native mobile apps for members, partners, and employees Lead cross-functional teams to create intuitive, scalable digital experiences Extend and customize enterprise platforms (ERP, HR, Finance, CRM) through development, integrations, and upgrade management Ensure enterprise applications are tailored to business needs and fully compliant with regulatory standards 2- Integration Engineering (API & Middleware) and DevOps & Automation Engineering; Architect and manage API integrations and middleware platforms to enable real-time, secure data exchange between systems Build robust, maintainable connectors for both legacy and modern platforms Drive DevOps culture across engineering—implement CI / CD pipelines, infrastructure-as-code (IaC), and automated testing frameworks Ensure secure, efficient, and consistent deployments across environments 3- Release & Change Management; Plan and coordinate software releases, including change approval, risk mitigation, and rollback strategies Align with ITIL-based service management practices to ensure smooth deployments 4- Application Lifecycle Support; Lead triage, bug fixes, enhancements, and release readiness with full accountability for application stability and performance Oversee long-term support plans, technical debt management, and refactoring 5- Quality Engineering & Test Automation; Promote test automation and early-stage quality controls—unit, regression, performance, and user acceptance testing Establish measurable quality KPIs and embed QA in the development lifecycle 6- Team Leadership & Strategic Responsibilities; Define engineering culture, standards, and architecture across Bupa Arabia. Lead, coach, and grow multiple product engineering teams. Partner with Product, Design, Platform, and Infrastructure to align goals and execution. Drive engineering velocity, code quality, and continuous delivery. Modernize applications, integrating and replacing legacy systems where appropriate.

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