PositionDescription
LOCATION
Al Khobar Eastern Saudi Arabia
SCHOOL / SITE
District Office
DIVISION / DEPARTMENT
Human Resources
POSITION TYPE
Support Staff
WORKS DAYS / HOURS
210 days @ 8 hours per day
POSITION STATUS
Full time
SALARY CODE
Support Staff
ELIGIBLE APPLICANTS
Saudi National
POSITIONSTART DATE
As soon as possible
APPLICATION DEADLINE
Until filled
REPORTS TO
Balqees Alghamdi Director of HumanResources
REQUISITION NUMBER
Summary
TheHR Specialist is a fundamental and core role within the HRdepartment and is responsible for the key activities required tosupport all stakeholders. The responsibilities and duties are allaligned with giving accurate and timely advice to all siteemployees. This role is to assess anticipate and support allHRrelated needs within the organization in line with thestandardized agreed processes and regulations.
Note : Thisposition requires work during summer vacation after hours andweekend hours at peaktimes
PositionDuties
The successful candidate willbe expected to :
- Demonstrate acommitment to the safety and security of children and young people(child protection).
- Acquire and maintain aworking knowledge of ISG District organization policies practicesand procedures.
- Demonstrate the ability tohandle and process confidential data andmatters.
- Demonstrate the ability to accuratelyconvey specialized information anddata.
- Provide administrative support acrossdefined HR Function.
- Manage ISG healthinsurance for International and Saudi employees ensuring seamlesscoverage for all beneficiaries :
Collect andprocess required data to accurately complete enrollment andcancellation forms for employees and theirdependents.
Maintain uptodate records andpromptly notify the insurance company of any changes including newdependents births or terminations ofemployment.Follow up on insurance claimssubmitted by employees ensuring timely resolution and addressingany concerns.Organize informativepresentations for all ISG schools to educate employees and theirdependents about the insurance plan benefits and claimsprocedures.Maintain consistent communicationand collaboration with insurance brokers to address any issues andensure optimal service for allbeneficiaries.Preparedrafts of all legal and nonlegal employment documents (OfferLetters Employment Agreements etc accurately and according toinformation and standard operating procedure requirements within 24hours of receiving a request containing all requiredinformation.Prepare and issue official lettersrequested by the employees (Visa Letters Bank Lettersetc).Administer yearly contract renewals forinternational dependents and Saudi hires accurately and in a timelymanner (coshare).Distribute and / or collectrequired employment and personnel documents from prospective andnew Saudi employees and hiring teams according to HR best practicesand standard operating procedure to ensure completefiles.Prepare complete and actively maintaindigital (electronic) and physical personnel files for Saudiemployees according to department file requirements and standardoperating procedures.Coordinate and conductverbal offer and benefit consultations with all Saudi Nationalprospective employees as part of their offer evaluationprocess.Communicate proactively succinctly andeffectively with all stakeholders and prospective employees duringthe new Saudi hires onboardingprocess.Proactively communicate andcollaborate with the HR Employee Relations Team and other districtdepartments (Sites Support Services Tech Support Finance ect.) asneeded to facilitate a smooth onboarding process for all Saudiemployees as per established recruitment and onboarding processprocedures.Communicate proactively withmanagement regarding the success and failure of the recruiting andonboarding process.Establish employee profilein Skyward request ISG Google account and authorize employeesecurity badge.Maintain (add / update / delete)internal spreadsheet tools accurately and according to departmentstandardsPrepare welcome packs for new Saudiemployees.Proactively followup on deliverablesowed and items due.Perform other duties assigned byyour administrator and or manager.
Qualificationsand Knowledge
The ideal candidate willhave :
Minimum of bachelors degree in arelated field of study Business or HRRelated.Sound knowledge of HR bestpractices.General understanding of HR PoliciesandRegulations.Experienceand Skills
The ideal candidate willhave :
Experience
Minimum of two yearsexperience working within an HR Role.Previousexperience in a support coordination facilitation and customerservice role.Skills
Excellent command of Englishand Arabic both verbal and written.Excellentcomputer literacy (Google Suite MicrosoftOffice).Ability to demonstrate highlydevelopedorganizational skills.Ability to learn quicklysynthesize information adapt and applylearnings.Ability to demonstrate effectivetime management with the ability to prioritize workload work underpressure and meet deadlines.Ability to deliverquality work within a specifiedtimeframe.Ability to demonstrate sensitivityto and cultural awareness of all stakeholders along with theability to adapt work style to meet theirneeds.Ability to build and deepen positivelongstanding stakeholder relationships through transparentbehavior.Ability to communicate tactfullyconstructively and appropriately to audiences and stakeholders ofall levels.Ability to maintain professionalcomposure in receipt of challenging or unfavorablenews.Ability to deliver unfavorable news whilemaintaining positive relationships.Ability todemonstrate professional maturity and discretion to handle a rangeof situations while maintaining the highest level ofconfidentiality.Ability to resolve conflictconstructively.Ability to demonstrate activelistening skills.Ability to anticipatestakeholder needs and demonstrate initiative by meeting orexceeding expectations.Ability to creativelyand independently solve problems.Ability todemonstrate effective decisionmaking usingdata.Ability to demonstrate responsiveness torequests for action / assistance action withoutprompting.Ability to deliver proactive statusupdates on outstanding work anticipate next steps and take actionwithout prompting.Ability to take ownership oferrors omissions and poor judgment / decisionmaking withoutprompting.Ability to demonstrate teamwork byproactively sharing information and collaborating constructivelyfor the best outcomes by designing win / winsolutions.Ability to demonstrate loyalty.andconfidentiality.Thisjob has been sourced from an external job board.
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