Location Manager

We are seeking a results-driven and experienced Location Manager to oversee daily operations at our [branch / store / facility]. The Location Manager will be responsible for managing staff, optimizing processes, ensuring excellent customer service, and achieving business goals at the assigned location.

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Key Responsibilities :

Oversee all operations and activities at the location, ensuring efficiency and compliance with company standards.

Supervise and lead team members, including recruitment, scheduling, training, and performance management.

Manage location-specific budgets, expenses, and inventory to ensure cost-effectiveness.

Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.

Monitor KPIs and implement strategies to improve operational performance.

Enforce safety, quality, and regulatory compliance across all operations.

Coordinate with headquarters or regional management to align local goals with broader company objectives.

Maintain facility cleanliness, security, and functionality.

Prepare and submit reports on sales, staffing, and operational metrics.

Represent the company in the local community and with business partners, suppliers, or customers.

Requirements :

Bachelors degree in Business Administration, Management, Logistics, or a related field (or equivalent experience).

35 years of proven experience in a managerial or supervisory role.

Strong leadership, communication, and interpersonal skills.

Solid understanding of operations management, customer service, and staff supervision.

Proficiency in Microsoft Office and experience with ERP / CRM or POS systems (depending on industry).

Ability to analyze data, create reports, and make data-driven decisions.

Exceptional organizational and problem-solving skills.

Availability to work flexible hours, including weekends or holidays, if required.

Preferred Qualifications :

Experience in [retail / logistics / transportation / hospitality] industry.

Familiarity with budgeting, payroll, and supply chain operations.

Knowledge of local labor laws and safety regulations.