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Travel Operations Coordinator - Travefy Expertise Required

Travel Operations Coordinator - Travefy Expertise Required

FlyFlatWorkFromHome, Medina Province, Saudi Arabia
منذ يوم 1
الوصف الوظيفي

Travel Operations Coordinator

Join to apply for the Travel Operations Coordinator - Travefy Expertise Required role at FlyFlat .

Job Title : Travel Operations Coordinator - Travefy Expertise Required (Axus or Umapped are okay)

Company Overview : FlyFlat is redefining luxury and high-volume travel operations by combining precision, speed, and personalized service. Our concierge and travel operations teams ensure seamless billing, itinerary creation, and client support. With a focus on excellence and efficiency, we empower our clients to travel effortlessly while supporting our global team members with the tools and environment they need to thrive.

Introduction : As a Travel Operations Coordinator at FlyFlat, you will play a central role in ensuring smooth client experiences by managing billing, payment workflows, and polished itineraries. This remote role is ideal for someone detail-oriented, organized, and proactive, with a passion for travel logistics. If you excel in fast-paced environments and enjoy problem-solving, this opportunity will allow you to grow and make a meaningful impact.

Responsibilities :

  • Create and manage invoices using FreshBooks.
  • Handle multi-method payments including Stripe (credit cards), Crypto, PayPal, Wire, and ACH.
  • Track and reconcile client payments across multiple methods.
  • Collaborate with internal teams to ensure billing accuracy and resolve discrepancies promptly.

Itinerary Management :

  • Build polished, client-ready itineraries using Travefy.
  • Select seats and incorporate relevant travel preferences and memberships (e.g., Known Traveler Number, Frequent Flyer Numbers).
  • Coordinate with Concierge and Booking teams to ensure accurate and timely delivery of all client-facing documents.

    • Operational Support :

  • Support execution of daily booking workflows and related tasks.
  • Ensure bookings and related operational actions are completed accurately and on time.
  • Follow internal SOPs and identify opportunities for process improvement.

    • Qualifications :

  • 1-2 years experience in travel operations, coordination or related roles.
  • Prior experience with FreshBooks, Stripe, and / or other invoicing tools.
  • Familiarity with itinerary-building platforms (especially Travefy).
  • Working knowledge of travel logistics, including passenger information and preferences (e.g., KTN, FFN).
  • Comfortable working in a remote, fast-paced environment.
  • Strong organizational skills with attention to detail and accountability.
  • Familiarity with collaboration tools such as Slack, Google Sheets, and Asana is a plus.
  • Strong written and verbal English communication skills.

    • Conclusion : Joining FlyFlat as a Travel Operations Coordinator means joining a dynamic, global environment where your attention to detail and commitment to excellence will directly shape client experiences. There are opportunities for career growth and exposure to high-volume luxury travel operations.

    Compensation and Employment Details :

  • Full Time, 5 days per week
  • Compensation $500 - $800 per month depending on experience
  • Shifts : 9 hour shifts (including 1 hour lunch break); day or night depending on business needs

    • #J-18808-Ljbffr

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    Coordinator • WorkFromHome, Medina Province, Saudi Arabia

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