Assistant Front Desk Manager

Position : Assistant Front Desk Manager

Location : Radisson Hotel Jeddah Tahlia, Jeddah, Saudi

Arabia

About Us :

Nestled in the heart of Jeddah's vibrant fashion district,

Tahlia Street, Radisson Hotel Jeddah Tahlia seamlessly blends modern

elegance with traditional charm. Our hotel features 134 thoughtfully designed

rooms, including 46 suites, and offers exceptional amenities to our guests.

Position Overview :

We are seeking a dynamic and guest-focused Assistant

Front Desk Manager to join our team at Radisson Hotel Jeddah Tahlia .

This role plays a crucial part in ensuring smooth front desk operations,

delivering outstanding guest experiences, and supporting the Front Desk Manager

in daily administrative and leadership tasks. The ideal candidate should have

excellent communication skills, a passion for hospitality, and the ability to

lead and inspire a team.

Key Responsibilities :

• Oversee

front desk operations, ensuring seamless check-in and check-out processes.

Assist

in managing and training front office staff to uphold the highest service

standards.

Handle

guest inquiries, requests, and complaints professionally, ensuring guest

satisfaction.

Coordinate

with housekeeping, reservations, and other departments to enhance guest

experience.

Monitor

and ensure compliance with hotel policies, procedures, and brand

standards.

Assist

in managing room availability, rates, and reservations to optimize hotel

revenue.

Maintain

accurate records of guest interactions, billing, and reports.

Support

the Front Desk Manager in scheduling, performance evaluations, and team

motivation.

Stay

informed about local attractions, events, and guest preferences to provide

personalized recommendations.

Uphold

security protocols and ensure guest confidentiality and data protection.

Qualifications :

Bachelor’s

degree in Hospitality Management, Business Administration, or a related

field.

Minimum

of 2 years of experience in front office operations, preferably in a hotel

setting.

Strong

leadership, problem-solving, and multitasking abilities.

Proficiency

in hotel management software (Opera, PMS, or similar) and Microsoft Office.

Excellent

communication and interpersonal skills with a guest-first approach.

Fluency

in English and Arabic (additional languages are a plus).

Ability

to work under pressure in a fast-paced environment, including nights,

weekends, and holidays.

Why Join Us?

At Radisson Hotel Group , we believe that "We

grow talent, talent grows us." We are committed to your personal and

professional development, offering tailored career programs and opportunities

for growth across departments and geographies. Join us and become a part of a

global team dedicated to delivering memorable moments for our guests.

Application Process :

Interested candidates are invited to submit their resumes on

the Harri platform.

Radisson Hotel Group is an equal opportunity employer. We

celebrate diversity and are committed to creating an inclusive environment for

all employees.