Senior Events Coordinator

Overview

We are looking for a dynamic and detail-driven Senior Event Coordinator to join our Venues Events & Programming Team, supporting a cluster of premium venues. This role bridges creative planning, operational delivery, and commercial excellence. You will be responsible for converting leads into successful events, supporting post-event client retention, and providing end-to-end support under the guidance of the Senior Events Programming Manager. Responsibilities Sales & Business Development – Proactive & Reactive Events Sales Actively manage all event inquiries and logs into the Venues Diaries

Cluster Venues Diary Management Manage diary for cluster venues

Convert leads into confirmed bookings Convert leads into confirmed bookings through persuasive sales techniques and tailored proposals

Conduct site visits and client consultations Conduct site visits and client consultations to showcase venues offerings

Client databases & relationships Maintain and grow client databases by building strong relationships with corporate, private, and agency clients

Sales targets Meet or exceed monthly and quarterly sales targets

Client Account Management Establish and maintain long-term client relationships through post-event follow-up and feedback collection

CRM & engagement Open and maintain client accounts in the CRM system for long-term engagement and marketing touch-points

Repeat business & service Support repeat business through consistent service and communication

Strategic support Provide direct support to the Senior Events Programming Manager in strategy rollouts, project execution, and programming initiatives

Programming contributions Contribute ideas to venue programming calendars, activations, and seasonal campaigns

Reporting Prepare reports, sales forecasts, and performance updates as required

Administrative & Operational Duties CRM data entry Maintain CRM data entry accuracy (OPERA or similar systems)

Event materials Assist in creating event decks, floor plans, and sales materials

Collaboration Participate in training, team meetings, and cross-functional briefings

Knowledge & Experience Experience Minimum 3–5 years of experience in event coordination or venue sales, preferably in a luxury or high-volume environment

Skills Strong understanding of event logistics, sales funnels, and client service excellence

Platform proficiency Proficiency in CRM / event sales platforms (Opera S&C, Delphi, or similar)

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