Technical Service Supervisor

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Technical Service Supervisor

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ABM . Role Purpose A technically skilled and motivated Smart Solutions Delivery Specialist to support the delivery, demonstration, and Proof of Concept (PoC) activities for our Smart Solutions portfolio. This includes solutions such as PDI Products, Mapxus Indoor Navigation, ABIoT Smart Devices, and HSE (Health, Safety, and Environment) applications. The ideal candidate will play a critical role in ensuring successful deployments, maintaining technical excellence, and delivering exceptional support to our clients. Job Accountabilities & Activities Lead technical delivery of Smart Solutions projects including configuration, testing, and deployment. Support pre-sales activities by conducting PoCs and demonstrations for clients. Coordinate with product vendors and internal stakeholders to ensure timely and accurate solution deployment. Provide on-site and remote technical support during and after implementation. Create and maintain technical documentation, user manuals, and deployment guides. Train internal and client teams on the use of Smart Solutions platforms. Education & Certifications Bachelor’s Degree in Information Technology, Engineering, or a related field. Required Years Of Experience Minimum 3–5 years of experience in technical solution delivery, ideally within Smart Solutions or IoT domains. Hands-on experience with PDI systems, indoor mapping platforms, IoT devices, and safety monitoring solutions is preferred. Strong communication skills, both written and verbal, with the ability to present technical content to non-technical audiences. Problem-solving attitude with the ability to manage multiple projects and priorities simultaneously. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

IT Services and IT Consulting

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