Performance Monitoring Senior Specialist

Performance Monitoring Senior Specialist Purpose of Job : Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including preparing required reports using various reporting systems and following-up on the implementation of corrective / remedial actions.

Job Responsibilities

Organizational Performance Monitoring and Reporting

Research and keep abreast of international best practices to identify latest trends, methods and approaches used for data reporting

Develop and / or update the reporting framework to ensure standardized and consistent reporting

Update the organizational performance management reporting tools for monitoring purposes

Collect and consolidate data from all functions on a periodical basis ensuring correctness and integrity to monitor and report on organizational performance

Control the reporting systems (Tableau, S+)

Review ZATCA’s KPIs dashboard to report results and gaps

Prepare needed weekly / monthly / quarterly / yearly reports to relevant internal (e.g., BoD, other functions) and external (e.g., Ministry of Finance, ADAA, Royal Court) stakeholders in an accurate and timely manner highlighting ZATCA’s strategy’s performance, achieved results and deviations

Conduct meetings with senior leadership and concerned external stakeholders (e.g., ADAA, Ministry of Finance) to discuss results and recommendations

Follow-up on the implementation of corrective / remedial actions

Prepare awareness materials and conduct awareness and educational workshops to enhance capabilities in organizational performance

Organization and Operations

Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

Help in solving escalated problems and provide needed support for junior team to ensure work is carried out efficiently

Escalate complex problems to the relevant person to ensure cases / issues are closed properly

Perform other duties as requested

People Management

Train junior staff on the different job activities to ensure transfer of know-how, when applicable

Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates / junior staff

Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details Education Bachelor’s degree in Business Administration, or equivalent is required

Experience A minimum of 2 years of relevant experience

Competencies

Business Excellence - Proficient

Collaboration and Communication - Developing

Policy Making - Developing

Professionalism - Developing

Data Analytics - Proficient

Results Oriented - Developing

Strategic and Business Planning - Developing

Customer Focus - Developing

Quality Management - Developing

Change Management - Developing

Enablement of Change and Innovation - Developing

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Government Administration

Sign in to set job alerts for “Performance Specialist” roles.

#J-18808-Ljbffr