Client Lead - Assembly

Overview

Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 25+ offices, who bring unmatched global omnichannel media expertise + data, technology, and business consulting capabilities that find change and fuel growth for brands worldwide. Assembly is a proud member of Stagwell, the challenger network built to transform marketing. Learn more about Assembly here : confidential Responsibilities

Oversee and nurture client relationships, ensuring satisfaction and long-term engagement. Develop and execute client strategies in collaboration with Regional / Country Directors. Build robust project plans to anticipate deadlines, risks, and deliver successful outcomes. Ensure account teams are aligned with client objectives and project goals. Maintain clear, consistent communication with clients, providing regular updates on project status and challenges. Address client requests promptly and redirect them to the appropriate contacts when necessary. Craft comprehensive, end-to-end proposals that meet client needs and organizational objectives. Lead client meetings, identifying opportunities and presenting tailored solutions. Autonomously develop and deliver proposals that address all client requirements. Lead and manage project teams, setting SMART objectives and delegating tasks. Provide coaching and development for junior team members, enhancing their skills and career growth. Drive continuous improvement in team organization and processes, implementing feedback and conducting retrospectives. Proactively anticipate and resolve internal issues with the support of HR and other resources. Conduct thorough client analyses, providing clear insights and reasoning for decision-making. Capture detailed notes in client meetings and ensure follow-up on action items. Provide regular internal reporting to senior management on project status, risks, and next steps. Deliver high-quality work, identifying and solving problems proactively to ensure client satisfaction. Continuously challenge yourself to explore innovative methodologies and improve client processes. Requirements

Bachelor’s degree in Business, Marketing, or a related field. 3+ years of agency experience in client management, project management, or a similar role. Strong leadership skills, with proven ability to develop and manage high-performing teams. Excellent communication, interpersonal, and client relationship management skills. Strategic thinker with strong analytical skills and the ability to conduct autonomous analyses. Experience in coaching and mentoring team members. Ability to manage multiple priorities under pressure. Benefits

Get a competitive salary that puts a smile on your face! Enjoy 24 days of holiday each year, and it increases by 1 day every year up to a max of 30 as you keep rocking with us! Celebrate your special day with a day of birthday leave just for you! Take a day off during the summer to enjoy some sunshine. This job has been sourced from an external job board. More jobs on

#J-18808-Ljbffr