Head of Events & Protocol

Overview

Based in the Office of the CAO, the Head of Events & Protocol is responsible for the strategic planning, delivery, and evaluation of a wide range of presidential and institutional-level events across the university (internal / external events).

The role leads a team in developing and implementing event management standards and guidelines that are aligned with University’s strategy and provide a consistent, high-quality, customer-focused service. The Head of Events & Protocol also plays a key role in enhancing KAUST’s profile by engaging stakeholders and advising the University community on diplomatic and procedural protocols for high-profile visitors and delegations.

Major Responsibilities

• Provide strategic leadership in planning, delivering, and evaluating institutional-level events across the university, including internal and external events.
• Oversee the design, logistics, and execution of high-profile events, ensuring alignment with University strategy and delivery of a high-quality attendee experience.
• Develop, implement, and maintain institutional event management standards, protocols, SOP’s, guidelines, and best practices.
• Advise the University community on diplomatic, cultural, and procedural protocols for high-profile visitors and delegations, including official invitations letters, protocol for VIP welcoming & seating arrangements among others.
• Lead and manage the Events & Protocol team, fostering professional development, collaboration, and high performance.
• Build and maintain strong relationships with internal and external stakeholders to support effective event delivery and enhance KAUST’s reputation. This will include engaging with SVP’s, VPs and Directors of Operations in the various divisions.
• Promote KAUST through world-class events that strengthen the University’s profile locally, regionally, and internationally.
• Ensuring events reflect the institutions’ identity / branding.
• Monitor and evaluate event outcomes, applying lessons learned to drive continuous improvement.
• Ensure compliance with internal policies and procedures.
• Prepare reports for senior leadership.

Personal Requirements

Expertise and Knowledge

Skills and Competencies

Behaviors

Qualifications & Experience

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